![]() ![]() We reserve the right to apply a re-stocking charge. If an item is alleged to be faulty, we may offer a repair, exchange or refund following inspection, where required, by the appropriate manufacturer and their subsequent assessment and report. We may apply a re-stocking charge, depending on the circumstances and we reserve the right not to accept items for return or refund. If it is a packaged item, the packaging must be factory sealed, intact and in good condition. If you are returning an unwanted item, it must be in brand new, unused condition and fit for immediate resale. ![]() ![]() The collection or delivering team will discuss your reason for return or refund and will advise the return or refund process accordingly and as governed by our Terms & Conditions of Sale. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. You will need to quote your invoice or collection/delivery note number so that we can deal with your request promptly. If you wish to return items to us, we ask you to contact the collection or delivering team by email or in writing within 7 working days (or 3 days for damaged items) of the collection or delivery date. ![]()
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